Voice and Unified Messaging

If you are an end-user requiring assistance with your Innovator® Voice Processing System or CommLink® CTI, please contact your telecom dealer for technical support. For 1CTI Dealers requiring immediate support, please call our Nashville system support offices at (615) 889-4248.  If you are transferred to tech support voice mail, please leave a voice message including your name, phone number and assistance required. A 1CTI technician will then be better prepared to provide help at the time of their prompt return call to you. You may also contact us by email with your support requirements or technical issues. For available software upgrades, please select on the appropriate product below. CommLink® Engine UI Documentation